Help
- To see more help topics please Log In to mySchedule.
Employee Resources
Videos and Presentations
- How to View Your Schedule
- Apply For Shifts, Check My Submissions/Applications and Withdraw Applications
- How to Change Smart Call Preferences
- Smart Call: How to Apply for Shifts via Text, Phone and Email
- How to Apply for Partial Shifts
- How to Use mySchedule Quick Dial - EARL
- Annual Vacation: How to Apply for Annual Vacation
Getting Started
- Employee Features Overview
- How to View My Information
- How to View My Unit Schedule
- How to Navigate mySchedule
- How to View My Schedule
- How to View My Positions
Online Prebooking and Smart Call
- Introduction to Online Prebooking and Smart Call
- How to Change Smart Call Preferences
- How to Apply For Shifts and Blocks
- How to Apply For Partial Shifts
- How to Check My Submissions
- How to Withdraw Applications
- How to Review Closed Offers
- How to Review Shift Notifications
- The Length of Time That Shifts are Available for Applications
- Staffing Offices Hours and Contact Information
- List of Responses to Applications
Quick Dial - EARL
Vacation Mapping
Manager Resources
- Manager Features Overview
- How to Navigate mySchedule
- How to View Your Unit Schedules
- How to View Signing Authority
- How to View Unit Dashboard
- How to Review My Units
- How to Print Call in Lists
- How to Review Closed Offers
- How to View Available Shifts
- How to Use mySchedule Quick Dial - EARL
- How to Configure EARL Notifications and Call Transfer Numbers
- How to Add Managerial Delegate Access to Units
- How to Modify Employee Contact Preferences
- Annual Vacation - Editing Vacation Groups
- Annual Vacation - Assigning Approver Access
- Annual Vacation - Setting Unit Quotas
- Annual Vacation - Processing Vacation Requests
- Annual Vacation - Applying on Behalf of Employees
- Annual Vacation - Submitting Approved Requests
- Annual Vacation - Manager FAQ
- Annual Vacation - Manager Presentation
- Annual Vacation - Manager Training Videos
- Annual Vacation - Manager Training Schedule - 2023
- Annual Vacation - View Calendar after Round 5
Videos
- How to Use mySchedule EARL
- Annual Vacation - Intro to Annual Vacation
- Annual Vacation - Editing Annual Vacation
- Annual Vacation - Assigning Approver Access
- Annual Vacation - Setting Unit Quotas
- Annual Vacation - Processing Vacation Requests
- Annual Vacation - Applying on Behalf of Employees
- Annual Vacation - Submitting Approved Requests
Privacy Policy
Still Having Problems?
There are some known bugs in older versions of Microsoft's Internet Explorer browser. From time to time, this can create some strange behaviour. If something is not working as you would expect on this site, please follow these instructions:
- From the Tools menu in the upper right, select Delete Browsing History...
- Clear your cache by clicking Delete files...
- Clear your cookies by clicking Delete cookies...
- Reload the page that was previously displaying unexpected behaviour.
Supported Browsers
Browsers supported by Andgo include all the latest major version of:
- Chrome
- Firefox
- Safari
- Microsoft Edge